Bookkeeping · Close · Tax Small businesses, startups & ecommerce Updated September 2026

Excello Services

“Excelled People For Excellent Services”

Shopify bookkeeping that shows what your store really earns.

Excello's Shopify bookkeeping takes every Shopify payout apart into sales, fees, refunds and adjustments, matches it to your bank, keeps stock and landed cost current, and closes your books within five business days.

Your Shopify dashboard shows what you sold. Your books should show what you kept, inside your own QuickBooks, Xero or Odoo.

A shop till printing a long receipt An ink drawing of a till on a counter with a receipt curling out of the printer, the cash drawer open and a card reader beside it.


What is Shopify bookkeeping?

The payout

Shopify bookkeeping is the recording and checking of a Shopify store's sales, fees, refunds and payouts, so the books show what the store sold, what it cost to sell and what reached the bank.

The hard part is the payout. Shopify pays out on the schedule you choose, daily, weekly or monthly, after taking its fees, and on a daily schedule it sends Friday, Saturday and Sunday payments as one payout. Refunds and chargebacks can settle faster than sales and reduce the next payout, and part of your balance can be held back as a reserve.

So the deposit in your bank is rarely the same as your sales. Here is one weekend's payout, taken apart the way bookkeeping for Shopify stores needs it.

One Shopify payout, taken apart (illustrative)
LineAmountWhere it goes in the books
Card and Shop Pay orders, Friday to Sunday6,400Sales, at their full value
Processing fees, including Shop Pay Installments(236)Payment processing fees
Refunds(180)Refunds and returns
Chargeback and its fee(95)Chargebacks, reversed if you win the dispute
Shopify Capital repayment(320)Shopify Capital loan, reducing what you owe
Paid to your bank5,569Bank, matched to the deposit

Book only the $5,569 deposit and sales look $831 smaller than they were, and the fees, the chargeback and the loan repayment disappear into the gap.

Does Shopify do accounting?

Shopify and your books

Not fully. Shopify records orders, payments and payouts and has good sales and finance reports, but it keeps no general ledger and never sees your other bank accounts, cards or suppliers.

The answer to “does Shopify do bookkeeping?” is the same: Shopify supplies the raw records, and the books are kept in accounting software connected to your store.

What Shopify gives you, and what your books add
AreaIn ShopifyIn your books, kept by Excello
Orders, payments and payoutsRecorded, with a transaction list behind every payoutEach payout split into sales, fees, refunds and adjustments, and matched to the bank deposit
Gift cards and store creditOutstanding balance reportsA liability on your balance sheet, moved to sales when the customer spends it
Product costsA cost per item you type in, excluding shipping and other costsLanded cost: supplier price plus freight and duties, as each shipment arrives
Your bank accounts, cards and suppliersOutside ShopifyEvery account reconciled to its statement at the close
Financial statementsSales, finance and profit reportsBalance sheet, profit and loss and cash flow statement every month

How the store connects to your ledger is on the Shopify accounting integrations page.

The Shopify details most bookkeepers miss

Beyond the payout

Four parts of a Shopify store that a general bookkeeper can easily get wrong, and how each is recorded.

Shopify POS

In-store sales in the same books

Card sales taken on Shopify POS with Shopify Payments are paid out and split alongside your online orders. Cash sales come from Shopify's register session reports and are matched when the cash is banked.

Gift cards and store credit

Money owed, not money earned

A gift card sold is a liability until it is spent, and Shopify's own sales reports leave gift card sales out too. Store credit is treated the same way.

Shopify Capital

A loan, not income

The advance goes to a loan account, repayments taken from your sales reduce it, and the fixed fee is recorded as a cost of borrowing.

Buy now, pay later

Paid in full, less a fee

Shop Pay Installments, Klarna and Afterpay orders are recorded as normal sales, and each provider's fee is split out and matched to the order it came from.

Shopify COGS: why cost per item is not enough

Product cost

Shopify COGS and profit reports use the cost per item you enter on each product. Shopify's Help Center suggests entering the price you paid the manufacturer, excluding shipping or other costs, and notes that the figure is static: it only changes when you change it.

Your real cost moves with every shipment. Excello adds each shipment's freight and duties to the stock it brought in, so cost of goods sold carries the full landed cost when each unit sells.

A worked example

  • Cost per item in Shopify: $12
  • Freight and duties on the shipment: $3 a unit
  • Landed cost: $15 a unit
  • Sold at $40, gross profit is $25 a unit, not the $28 Shopify's report shows

More on stock in inventory accounting. Work out your own figures with the landed cost calculator and the profit margin calculator.

What Shopify bookkeeping services from Excello include

Full scope

Shopify orders and payouts are recorded and matched daily. An accountant reviews them every week, or every business day on the Growth and Scale plans, before each month-end close.

Shopify bookkeeping scope and timing
What Excello doesWhen
Shopify payouts recorded and split into sales, fees, refunds and adjustmentsDaily
Every payout matched to its bank depositDaily, reviewed every week or every business day
Shopify POS card sales, and cash from register sessionsDaily, cash when it is banked
Gift cards and store credit held as a liabilityAgreed to Shopify's balance reports at each close
Shopify Capital repayments and feesWith every payout
Shop Pay Installments, Klarna and Afterpay matched to ordersWith every payout
Your Shopify bill: plan, apps and third-party transaction feesEvery month
Stock and cost of goods sold, with landed costAs items sell, return and arrive
Month-end close with your three statementsWithin five business days

Selling on Amazon or other marketplaces too? Every channel is split the same way, so you can see profit by channel.

How to choose a Shopify accountant

Five questions

Any Shopify accountant or bookkeeper will say they know ecommerce. These five questions show whether they do.

  1. Can you take one of my payouts apart, line by line, and match it to my bank?
  2. Where do gift cards and store credit go before they are spent?
  3. How will you record my Shopify Capital advance and its fee?
  4. How do my in-store cash sales reach the books?
  5. Will my cost of goods sold include freight and duties?
A good Shopify bookkeeper answers each of these in a sentence.

How Shopify bookkeeping works with Excello

Set up within one week

  1. Step 01

    Connect

    Your store, ledger and bank feeds connected, with access you grant and can remove at any time.

  2. Step 02

    Every day

    Payouts recorded and split, and every one matched to its bank deposit.

  3. Step 03

    Every week or daily

    Accountants check fees, refunds, gift cards, Capital and stock, and ask you only what they cannot know.

  4. Step 04

    Every month

    The close within five business days, with your three statements.

Behind on the books? Catch-up work is quoted separately and brings past months up to date before the monthly service starts.

What Shopify accounting services cost

Pricing

Excello's Shopify accounting services use the same bookkeeping plans as every client, from $150 a month. Your order volume and how quickly you want the books reviewed decide which plan fits.

Shopify POS, gift cards, Capital and landed cost are scoped on the first call and included in one fixed quote.

Excello also prepares company tax returns in the US, the UAE and the UK from the same closed books. Those are on the tax pages.

Frequently asked questions

Does Shopify do bookkeeping?

Not on its own. Shopify records orders, payments, fees and payouts and has sales and finance reports, but it keeps no general ledger, reconciles no bank accounts and produces no balance sheet. Those live in accounting software such as QuickBooks, Xero or Odoo, connected to your store.

How is Shopify Capital recorded in the books?

As a loan, not as income. The advance goes to a loan account, each repayment reduces what you owe, and the fixed fee is a cost of borrowing. For loans taken since March 2026, Shopify collects repayments from your Shopify Payments balance, so they appear inside your payouts.

How are Shopify gift cards recorded?

A gift card sale is recorded as a liability, because you owe the customer goods until they spend it. The sale is recorded when the card is redeemed. Excello agrees the balance to Shopify's outstanding gift card balance report at each close, and treats store credit the same way.

How are Shop Pay Installments recorded?

As a normal sale paid in full. Shopify pays you the whole order within one to three business days, less a higher transaction fee, inside your Shopify Payments payouts, and Affirm collects the installments. The fee is not returned when you refund, so it stays as a cost.

Do I need a Shopify accountant if I use an accounting app?

An app posts your payouts to the ledger, but someone still has to check them. That means reviewing fees and refunds, matching each payout to the bank, handling gift cards and Capital, keeping stock costs current and closing the month: the work a Shopify accountant does.

How much do Shopify bookkeeping services cost?

Shopify bookkeeping with Excello starts at $150 a month; the plan depends on how many transactions you have and how often you want them reviewed. Shopify POS, gift cards, Capital and landed cost are scoped on the first call and included in one fixed quote.

Can Excello catch up Shopify books that are behind?

Yes. Catch-up Shopify bookkeeping brings past months up to date, payout by payout, and is quoted separately from the monthly plan. Once the books are current, the monthly service takes over and each month closes within five business days.

Book a call

Tell us roughly how many orders your store takes a month, whether you sell in person too, and which accounting software you use. We'll come back within one business day with a time for a call and a quote.

  • Every Shopify payout matched to your bank
  • POS, gift cards, Capital and buy now, pay later
  • Books kept in your own QuickBooks, Xero or Odoo

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